Returns Policy

Minime Sydney are dedicated to making sure you are happy with your product so if there are any problems please read the following and if you have any further questions please contact us at online@minimesydney.com.au

Please not that Colous can vary slightly from those shown on your computer.

Exchange and Refund

Items can be exchanged or reimbursed by indication of your intention to return within 7 days of their date of delivery, and by sending them back to us in perfect condition along with your initial email invoice. All items returned must be in new and unused condition with all packaging, boxes and tags attached. Items intended for exchange and/or refund must be returned to Minime Sydney at the buyers expense.

For countries other than Australia, please contact Head Office before sending any items back for exchange and/or refund. Items exchanged will be exchanged at the retail prices/values that were effective on the date of the original transaction. Full refunds are not available with sale items, however you are welcome to exchange.

Return of Goods via Mail

Before returning goods send us an e-mail to online@minimesydney.com.au describing the problem or reason for return. We will e-mail you with the return address. When approved, the item/s must be forwarded to Minime Sydney by registered mail and it should take around two weeks from the day you return your goods to process the return, whether it be the exchanged goods delivered to you, or a refund. Please note for a return and exchange on goods that are not the fault of the manufacture or an incorrect order the following charges apply:

1. Return handling fee of $4.00 will apply.
2. Exchange handling fee of $9.00 will apply.
3. Client must pay retun postage. 
4. Client must include return addressed prepaid package for goods to be reshipped. 

Once the goods have been returned and received and inspected by the wear house any handling fees will  be deducted from the credit card provided on the returns form.

 

 

 

 
 
Close